FAQ

      1. What is Promirose? Promirose is a natural hair care brand that offers a range of products designed to stimulate hair growth,nourish, strengthen, and enhance the natural beauty of your hair.

      2. What types of hair products does Promirose offer? We offer a variety of natural hair care products, including promirose oil, shampoos, conditioners, hair masks, and styling products.

      3. Are Promirose products suitable for all hair types? Yes, our products are designed to work with all hair types, including curly, straight, fine, and coarse hair.

      4. Are Promirose products safe for sensitive scalps? it depends , our products are free from harsh chemicals and are formulated with natural ingredients that are gentle on the scalp.

      5. How do I use Promirose hair products? Each product has specific usage instructions on the label.

      6. Can I use Promirose products on colored hair? Yes, our products are safe to use on colored hair and can help extend the life of your color.

      7. Are Promirose products vegan and cruelty-free? Yes, all of our products are vegan and cruelty-free. We believe in creating products that are kind to both animals and the environment.

      8. Are Promirose products free from sulfates and parabens? Yes, all of our products are sulfate-free and paraben-free. We believe in using natural ingredients that are gentle on your hair and scalp.

      9. How long does it take to see results from Promirose products? Results may vary depending on your hair type and the specific product you are using. However, with consistent use, you should start to see improvements in the overall health and appearance of your hair within a few weeks.

      10. Can I return Promirose products? NO, all our sales are final.

      11. How can I contact Promirose customer support? You can reach our customer support team by email support@promirose.com or through our website's contact form or chat.

      12. Can I purchase Promirose products in stores? At the moment, Promirose products are only available for purchase through our website. However, we are exploring options for retail partnerships in the future.

      13. Can I use Promirose products if I have a scalp condition? We recommend consulting with your dermatologist before using any new hair care products if you have a scalp condition. However, our products are formulated with natural ingredients that are generally safe for sensitive scalps.

      14. How often should I use Promirose hair care products? The frequency of use will depend on the specific product you are using and your hair type. However, we generally recommend using our shampoo and conditioner products every other day or as needed, and our styling products as desired.

      15. Do you offer discounts for bulk purchases? Yes, we offer discounts on bulk purchases. Please contact our customer support team for more information on our bulk discount pricing.

      16. Which countries does Promirose ship to? We ship worldwide, with some exceptions for countries with strict customs regulations. Shipping rates and delivery times will vary depending on your location and shipping method. If you are unsure whether we ship to your country, please contact our customer support team for more information.
      17. How long does shipping take? Shipping times will vary depending on your location and shipping method. However, we generally aim to deliver your order within 3-5 business days for domestic shipments and 9-25 business days for international shipments.
      18. How much does shipping cost?  costs will vary depending on your location and the shipping method you choose. Shipping costs will be calculated at checkout, and you will have the option to choose from several shipping methods at varying price points. We also offer free shipping on orders over a certain dollar amount, depending on your location.